DELIVERY

Once an order has been confirmed production will take up to 20-30 working days. The jackets are hand made and each pearl, bead and diamanté is hand embellished, therefore the wait is absolutely worth it! Once production of your jacket is complete and it's ready to dispatch, you will receive a confirmation email along with tracking details.
*Please note, we do also hold ready to buy pieces that can be shipped immediately, which is subject to stock availability. Please email us at info@khanums.co to confirm.

UK DELIVERY

UK orders are delivered by Royal Mail and will be shipped once dispatch has been confirmed. This arrives approximately the next working day, includes tracking details and requires a signature upon arrival.

Us/CANADA/REST OF THE WORLD DELIVERY


US orders are delivered by Royal Mail and will be shipped once dispatch has been confirmed. This takes up to 5-10 working days, includes tracking details and requires a signature upon arrival.

EUROPE DELIVERY


International orders are delivered by Royal Mail and will be shipped once dispatch has been confirmed. This takes up to 3-5 working days, includes tracking details and requires a signature upon arrival.

*Shipping times are to be used as a guide only.

*Please note Khanum's can not take responsibility for delays due to customs clearance.

* Please note Khanum's provide tracking details for every order shipped. We expect customers to use tracking to ensure completed delivery. US/CANADA/REST OF THE WORLD/INTERNATIONAL deliveries are forwarded onto 3rd part handlers by Royal Mail. Details and tracking for this are always provided in the confirmation of dispatch email. Please contact 3rd party handler to rearrange delivery if you have missed it.

RETURNS & REFUNDS

Given the exclusivity of each piece, we do not offer returns or refunds. Khanum's are committed to ensuring quality in our jackets, each jacket is hand made and hand embellished and we take great pride in ensuring no orders are fulfilled with any faults what so ever.